Archive for the ‘Moving Services’ Category

Moving services and relocation firm Graebel Companies Inc. has announced that it will soon offer a mobile reporting and communications service to its customers. The company, whose main offices is in Aurora, Colorado, has stated that the Graebel Relocation APP will provide its customers with a chance to conduct business using their iPhone or iPad computes to access relocation and transfer status from any part of the world.

According to Graebel, clients can access information using these gadgets which will include shipment status for household goods, immigration, temporary living figures, destination details and expense reports. Customers of the company will be allowed to download the mobile service from an Apple store, with client transferees being allowed to access the service at no cost at all. Users of the mobile service will be provided a login ID and password to access the firm's portal that will be in operation 24 hours a day.

Officials from the company have stated that the move is in line with the firm's efforts to become the best relocation and moving services provider in the world. They added that the mobile technology will allow the company's clients to get service and information in the most convenient way.

Company representatives have also stated that, despite the economic downturn, the company has not stopped investing in technology to provide better service to its clientele. They further revealed that the firm's flexibility and strong financial performance have allowed it to offer the necessary service with the use of modern technology. Graebel has also emphasized development efforts among its people and facilities and has asserted that the APP mobile service has been tested before being launched.

Among the services offered by the business are domestic and international relocation and moving options, freight forwarding and commercial relocation services. The company has offices in the U.S., Czech Republic, Singapore and Canada and operates in more than 150 countries. It is a privately-held firm and has been in the business for 60 years.

According to representatives from Graebel, the decision to launch a mobile platform is part of the moving services company's aim to make it easier for customers to use its services and form them to conveniently keep track of information and developments related to the firm's offerings.

Reputable relocation services always try to deliver the quality of service they have been known for. But they can still enhance their services for you if you plan and organize your move and if you coordinate properly with them.

For instance, the relocation company you have chosen can meet your desired packing and moving dates if you call earlier. Choosing and negotiating with relocation firms one to two months before your desired moving date will enable them to accommodate you. This is crucial if your lease is expiring or if you need to close your home purchase in your destination state.

Be prepared also when your relocation firm makes a survey of your possessions. The household goods that will not be transported should have marks that indicate they are not to be moved, but will be sold or given away. This will make the estimates of shipment costs more accurate.

Good relocation firms will remind you that the written estimates they will give you are only estimates, especially for interstate shipments which base charges on the distance traveled, the actual weight of your possessions, and additional services that you want for your shipment.

But some relocation services also offer binding estimates – precise estimates of relocation costs given in advance to you based on standard services and on additional services you require. These are usually valid for 60 days and can increase if you require an additional service on shipment day at origin or destination.

So you can have your preferred moving days or you can get all the services you want, plan your move so your moving day does not fall at the end of a month, the peak of summer or at the December holidays. These dates are the times when moving vans, personnel and equipment get the most demand.

Nevertheless, if you choose and call your relocation firm months in advance, you can have the exact dates you want.

Big relocation firms have tariffs – their lists of rules, available services and charges. These are part of the requirements of the U.S. Department of Transportation for motor carriers they authorize and certify to move household possessions across the 50 states.

Good relocation companies also offer you several insurance options for your protection in case of loss or damage to your possessions: basic coverage, full-value coverage without deductible or full-value coverage with deductibles.

All in all, you can get the most out of relocation services if you know the kinds and charges of services offered so you can make informed decisions.

Copycat relocation services are proliferating across the country, so before you start dealing with any of them, make sure they are the real companies. Check that the web sites you are surfing are the ones run by the real companies.

In California, a moving company called Bekins Moving & Storage is being investigated by the California Public Utility Commission for alleged extortions. A rising number of customers have been complaining that the firm has been holding furniture and households goods to extort money from customers.

According to investigators, Bekins Moving has been riding on the coattails of Bekins Van Lines, a pioneer mover based in Chicago and among the most reputable moving companies in the U.S. based on customer surveys and on moving industry association awards.

Copycat Bekins Moving has also run under different names, including BET Transportation, BGT Transportation and BMS Moving & Storage.

The phone number used by Bekins Moving is also used by another copycat company called Stevens Moving & Storage, which is also obviously riding on the reputation of another recognized and established moving company Stevens, which is based in Michigan.

Based on initial investigation results, Stevens Moving has been using other company names, giving the impression that they are different relocation services. These names include Stevens Relocation, CHS Transportation, We Are Moving Relocations, Express Moving, We Are Moving and Storage and Better Way to Move Moving and Storage.

Observers also noticed that the copycat sites, namely bekinsmove.com and stevensmove.com, display videos produced by a company called Mover One which is owned by United Van Lines Canada Limited, a competitor to Bekins Van Lines.

The copycat websites also display the association logos of the Better Business Bureau and the American Moving and Storage Association, a kind of deception increasingly used by fraudulent companies in the country.

So, if you are looking for a relocation or moving company in your state, visit the AMSA web site moving.org and verify if the company you are considering is a ProMover. Make sure that the name on the AMSA list is exactly the same as the one you are negotiating with because copycats have become extremely savvy in confusing customers with the use of company names.

The ProMover program of AMSA works with federal agencies and state governments to prevent unethical business practices and helps customers choose the best moving firm out of a large number of relocation services.

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